ANY QUESTIONS ABOUT

DELIVERY

For European shipping, the charge is set at 9 euros excl VAT.

 

For international shipping (outside the European area), the charge includes the cost of shipping via DHL and documentation preparation.

The cost of shipping depends on the area in which you will be delivered and the weight of your order.

The cost documentation preparation depends on the number and the type of documents required in the country where you will be delivered.

For European shipping, the order preparation is made within 24 to 48 hours, and is shipped the same day. Note that there is no preparation on Saturdays, Sundays and public french holidays.

 

For international shipping (outside the European area), the shipment will be made once we have checked your order and gathered all the necessary documents. The sales representative of your area will contact you to give you the delivery date.

Here is the list of countries we ship to:

Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, Morocco, Netherlands, New Caledonia, New Zealand, Norfolk Island, Norway, Poland, Portugal, Reunion, Romania, Saint Barthélémy, Saint Martin (French part), San Marino, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States, United States Minor Outlying Islands, Venezuela, Bolivia, Republic of Virgin Islands, British Virgin Islands.

 

You can choose the delivery address of your choice when you place your order. We ask you to be vigilant about the accuracy of your address. If the parcel has not been delivered due to an error on your part, we will be able to organise a new delivery to the modified address once the parcel has been received by us.
This second shipment will be at your expense.

Shipping restrictions reflect federal regulations that limit by law the transportation of certain items across borders or along public transportation routes. We encourage you to contact us if you have any additional questions.

If you are already registered with a sales erpresentative (you already have an account), you will be able to choose your delivery date.

 

Otherwise, we are sorry, you will not be able to choose your delivery date.

 

Your order will be processed and dispatched within 24 to 48 hours if it is destined for the European area;

It will be processed within 24 to 48 hours by our sales department who will get back to you for the delivery time if it is destined for a country outside the European area.

In the event of absence, the parcel is deposited in the letterbox if it complies with the standards of the postal services, except for bulky parcels. In this case, a notice of passage will be left and will indicate the procedure to follow.

Import permit

If an import permit is required, you must obtain one from your Ministry of Agriculture. It is the importer's (customer's) responsibility for knowing and adhering to agricultural import requirements specific to the country of importation. Once the import permit is obtained (if required), we can determine whether the ordered seed can meet the stated requirements.

 

Import duties and International Taxation

When your order arrives in your country, the customs service, or another government agency of your country, may charge you a fee on the item(s). If duties or taxes apply, you will be notified by your applicable government (usually customs) office. We are not responsible for these charges and have no control over the fees charged.